Advanced Care Program Manager (BSN or MSW) (Full-Time/Day Shift)
Summary
The Advanced Care Planning Program Manager will lead multi-disciplinary system and community wide Advanced Care Planning (ACP) initiatives, focused on, increasing the number of opportunities for patient-centric shared decision making throughout the healthcare journey.
Once oriented, this position will have flexibility to work from home at least 50% of the time.
Job Description
LOCATION: Lancaster General Hosptial in Lancaster, PA
HOURS: Full time 1.0 FTE (40 hours/week); Monday-Friday; 8am-4:30pm
ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:
Using evidence based research, develop, design and implement a comprehensive, system and community wide ACP initiatives.
Lead multi-disciplinary, system-wide and community teams (including leaders from the patient centered medical home, care management, palliative care, population health and disease management initiatives) to analyze, design and implement standardized, patient centered processes focused on ACP that align with the LG Health Mission and Vision and strategic goals.
Collaborates to define project scope, goals, and deliverables, including identification of patient centered, financial and evidence based outcomes and metrics.
Design and conduct performance improvement and quality improvement activities as determined by annual and long-term goals, including but not limited to program, process, and outcome deliverables.
Creates tracking metrics, monitoring success of programs across the organization.
Coordinates the clinical and administrative elements of the ACP Program
Participates in the development, implementation, and revision of policies and procedures concerning ACP consistent with regulatory requirements; communicates changes in statutory requirements.
Prepares and controls ACP budgets.
Reviews approves and manages contracts for internal and external providers.
Communicates and collaborates with the physician leadership to maximize outcomes and resource allocation.
Collaborates with other members of ACP team to develop and implement ACP initiative goals, both short and long term, consistent with those of the program and the health system.
Using evidence based research, design and implement stratification methodologies to identify and target appropriate populations across the health system and community for ACP activities.
Plan and lead all ACP team meetings; including the ACP system-wide steering and implementation committee and work groups.
Design and implement formal and informal education to staff and community.
Recruit physician groups to engage in Serious Illness Care Program (SICP) education; develop goals that allow for integration into existing workflows.
Develop and maintain ACP educational materials and forms (electronic and hardcopies).
Provide ACP consultation to care teams and community on an as needed basis.
Provide community presentations when requested.
Identifies appropriate providers, facilities, external healthcare organizations throughout the continuum of care and communicates with an interdisciplinary treatment team to develop and maintain positive working relationships with patients, families and providers.
- Other duties as assigned.
MINIMUM REQUIRED QUALIFICATIONS:
An RN or Social Worker is required for this role, with specific requirements being one of the following:
RN: Current licensure as a Registered Nurse, issued by the Pennsylvania Board of Nursing. Bachelor’s degree in Nursing (BSN) or a related health care degree is required within one (1) year of hire/placement.
Social Worker: Master’s degree in Social Work (MSW) from an accredited school or program.
Completion of Respecting Choices facilitator and instructor training is preferred upon hire, and required within 180 days of entry into the role.
Three (3) years acute care nursing experience or care management experience in a health care setting.
PREFERRED QUALIFICATIONS:
RN: Master of Science in Nursing (MSN) is preferred.
Social Worker: LCSW preferred.
Prior program development experience.
Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely.
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PENN MEDICINE LANCASTER GENERAL HEALTH offers the following benefits to employees:
- 100% Tuition Assistance at The Pennsylvania College of Health Sciences
- Paid Time Off and Paid Holidays
- Shift, Weekend and On-Call Differentials
- Health, Dental and Vision Coverage
- Short-Term and Long-Term Disability
- Retirement Savings Account with Company Matching
- Child Care Subsidies
- Onsite Gym and Fitness Classes
Disclaimer
PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.
Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.